Telenor Pakistan and Serena Hotels bring breakthrough hospitality solution
Telenor’s ‘S TEL’ works as seamlessly as it meets the connectivity challenges of travellers while on the move. Through this platform, the guests will be able to stay in touch with the hotel for their basic amenities and also connect with their friends and family around the world. said Irfan Wahab Khan, CEO Telenor Pakistan and Head of Emerging Asia Cluster Telenor Group, while sharing his thoughts on the development. “Telenor Pakistan’s ‘S TEL’ is an innovative breakthrough not only in Pakistan’s but the region’s hospitality industry. We pride in being industry leaders in introducing technological innovations and after our digital interventions on agriculture and social inclusion fronts, we are now aiming to transform businesses by providing them state of the art solutions that makes their processes more efficient. I’m pleased to partner with Serena Hotel for this solution and hopeful that this partnership will go a long way in setting new trends that are necessary to boost the tourism and hospitality industry in Pakistan.” said Aziz Boolani, CEO Serena Hotels – South & Central Asia. As the guests check in to their room, the smartphone already has their basic details on ‘S TEL’ that can be accessed and used instantly. The smartphone is removable and the guest may take it with them to anywhere in the city. This means that the guests may place an order for their favourite meal or request for laundry pickup remotely, even before reaching back to the hotel. ‘S TEL’ also works as an absolute virtual local city guide which includes tourist attractions and sightseeing spots. Both organizations have ensured that this platform keeps user privacy a priority. To keep the user data secure, the device operates in Kiosk mode only allowing guests to stay connected to their friends, family and hotel management. Upon check-out, it ensures privacy and protection of guest information by wiping all usage and communications data.
